Contact us
A question about a print, a size or an order? We’re here to help. Send us a message using the form below or email service@bramblejoy.com.
Our customer service team is available around the clock, with day and evening shifts. We reply the same day.
Location: Colorado, United States.
Help us find the right answer
- For an order: include your order number and the email address used at checkout.
- For sizing: include the product name and the measurements you would like help with.
- For an item issue: describe what happened. We may ask for clear photos in our reply.
Please do not send payment card details or passwords.
For a return, email service@bramblejoy.com first. Our team will provide the return address and instructions.
You may cancel your order for a full refund by submitting a cancellation request within 24 hours of placing the order. The deadline is based on when you submit your request, not when our team processes it. To request cancellation, submit your order number through our Contact us form.