Privacy policy
This policy explains how Bramblejoy collects, uses and shares personal information when you visit our website, contact us or make a purchase. “We”, “us” and “our” refer to Bramblejoy.
Information we collect
Information you provide may include your name, contact details, shipping and billing addresses, order details and the information in your messages. When you browse, our website and service providers may collect device, browser, network and interaction information, including through cookies or similar technologies.
Checkout and payment information is handled through the services used to process your order. Please do not send full payment card details in a contact form or email.
How information is used
We use information to operate the website, respond to requests, process and support orders, arrange delivery and returns, maintain records, prevent misuse and comply with legal obligations. If you choose to receive marketing, we use your contact information to send it in accordance with applicable law.
Service providers and sharing
Our store uses Shopify to provide the commerce platform. Information may be shared with service providers as needed to operate the website and fulfill requests, such as payment, delivery, customer support and technical services. We may also disclose information where required by law or to protect lawful rights.
Shopify’s own privacy information is available at shopify.com/legal/privacy.
Cookies and preferences
Cookies and similar technologies can support features such as remembering preferences, maintaining a cart and understanding website use. Where required, you can manage consent through the choices provided on the website. You can also control cookies in your browser; disabling some cookies may affect site features.
Marketing choices
You can unsubscribe from marketing emails using the unsubscribe link in the message. If you need help, contact us. Service messages about an order or request may still be sent where needed.
Retention and security
We keep personal information for as long as reasonably needed for the purposes described here, including service, recordkeeping, dispute resolution and legal requirements. We use appropriate safeguards, but no internet transmission or storage system can be guaranteed completely secure.
International handling
Shopify and other service providers may process information in countries other than your own. Applicable data-protection requirements and available protections may differ by location.
Your rights
Depending on where you live, you may have rights to request access, correction, deletion or a copy of your information, or to object to or restrict certain uses. You may also have rights relating to consent, targeted advertising, or the sale or sharing of personal information as defined by local law.
You can also visit our privacy choices page for the choices offered by the store.
Contact us to make a request. We may need to verify your identity, and applicable exceptions may limit a request. You may have the right to contact a relevant data-protection authority.
Children
Our clothing is for children, but purchases and account activity are intended for adults. We do not ask children to provide personal information. If you believe a child has supplied information to us, please contact us so we can review it.
Updates and contact
We may update this policy as our services or legal requirements change. The policy posted here is the current version.